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How lotteryga Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit through PayPal, Venmo, or Play+, or access our lobby from your phone.

Account & identity dataPayment method detailsDevice & session activityYour rights to access or deleteUS-based data practices
lotteryga How lotteryga Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to exercise any data right — access, correction, deletion, or a simple question about what we store — use one of the direct contact paths below. Our team handles privacy requests separately from general account help, so name your request clearly when you reach out.

Email Privacy Request Send your data access, correction, or deletion request to our dedicated privacy email. Include your account email so we can locate your record quickly.
Live Chat Support Open live chat from your account dashboard to speak with a support agent about any privacy concern. Agents can log a formal data request on your behalf.
Account Settings Path Navigate to Settings → Privacy in your account to review stored preferences, manage communication opt-outs, and download a summary of your activity data.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We use SSL encryption on every page and every API call, including the deposit flow for PayPal, Venmo, and Play+. Cookies we set fall into three categories — strictly necessary, analytics, and preference — and you can adjust non-essential cookies from the cookie banner on your first visit or any time from your browser settings. Account security relies on multi-factor verification: when you log in from an unrecognized device, we send a one-time code to your registered email or phone before granting access. We do not share identifiable data with marketing partners.

SSL on All Transactions

Every deposit and withdrawal request — whether you use PayPal, Venmo, or Play+ — travels over an encrypted connection. No payment credential is stored on our servers.

Cookie Control

Non-essential cookies can be switched off at any time. Strictly necessary cookies keep your session active and your wallet connected; all others are optional.

Device Verification Flow

New device logins trigger a one-time code step. This protects your account even if your password is compromised, and you can review authorized devices in Settings.

Retention and Deletion

We keep your data while your account is open and for the period state or federal law requires afterward. Once that window passes, personal records are deleted or anonymized.

Common Questions About Your Data and Rights

Real questions about how your information is used, who can see it, and what you can do about it — answered directly below.

We collect name, email, date of birth, device and IP data, and transaction identifiers for PayPal, Venmo, or Play+ deposits. Full payment credentials stay with your payment provider.

Yes. Submit a data access request through live chat or our privacy email, include your account email address, and we will send a summary of your stored information within the timeframe required by applicable law.

No. We do not sell personal information to third-party advertisers or data brokers. Analytics partners receive aggregated, non-identifiable usage data only, never your account or payment details.

Contact support via live chat or email with a deletion request. We close the account and remove personal records once any legally required retention period under applicable state or federal law has passed.

Location signals confirm you are in an eligible state at the time of each session. Access depends on state law, and we are required to verify eligibility before allowing play to proceed.

Use the cookie banner on your first visit, or go to your browser settings at any time to manage cookie preferences. Turning off analytics cookies does not affect your account or wallet access.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.